Connecting a Google Drive folder keeps your Knowledge base in sync automatically — no re-uploading files every time something changes.
Orvoq indexes the documents in your selected folders and makes them available as Knowledge — meaning any session that opts in can reference them, with source citations pointing back to the original file. Updates in Drive sync automatically at whatever frequency you set.
If folders look out of date, you can reconnect the same Google account from the Knowledge screen — this refreshes the connection without losing your existing sync settings. Disconnecting stops future syncs but doesn't delete what's already been indexed; remove individual items separately if you want them gone too.
Orvoq only sees what the connected Google account already has access to. If someone leaves your company and their Google access is revoked, reconnect the source using a different account to keep the sync running.
Was this article helpful?